Can I unsubscribe from the Bananity Newsletter?
Yes. The Newsletter will contain a link to unsubscribe.
Is it possible to receive regular information in my email with the latest news and offers from Bananity?
Yes. By subscribing to our newsletter, you will receive periodic information about our products, offers and news.
How often do we receive new stock?
All product lines are continually replaced. You can also check the stocks of each product on the Web.
How much will I pay for shipping?
- Canary Islands: Free. Delivery time 24/48 hs. working days under normal conditions.
- Peninsula, Portugal, Andorra and the Balearic Islands: Free from 50€. For orders below this amount; 4.95€. Delivery time 3 to 7 working days under normal conditions.
- International: France, Germany, Austria, Belgium, Luxembourg, United Kingdom, Holland and Italy. Free from 60€. For orders under this amount; 19.95€. Delivery 5 to 10 working days under normal conditions, other countries: contact firstname.lastname@example.org
How long will it take to receive my order?
- For shipment to the Canary Islands 24/48 hours working days under normal conditions.
- For shipping Peninsula, Portugal, Andorra and Balearic Islands 3 to 7 working days under normal conditions.
- International: France, Germany, Austria, Belgium, Luxembourg, United Kingdom, Holland and Italy 5 to 10 working days under normal conditions.
- For other Countries: see a email@example.com
Can I remove an item from my order?
Yes. In your shopping cart you can remove the products you do not want before placing your order.
What is your return policy?
Within a maximum period of 10 days after receipt of the order, you can return the items that you do not want by taking charge of the transport. Your amount will be returned to you once we check the condition of the item, that it retains its original label and packaging and that we have received it correctly in the stipulated period and the return form correctly completed.
Can I know the status of my order?
Yes. To do this, enter "my order" in your user profile, and you will find a tab of the shipping company that entering your order number will indicate where it is located.
How can I be sure that I have done my purchase correctly?
Once you have placed your order, we will confirm it by email. If you do not receive it, please contact firstname.lastname@example.org